Welcome to the Ryver Product Ideas forum!
We pride ourselves on constantly improving Ryver based on customer feedback. Here, you can view and vote on the current list of feature ideas, or add your own idea if you don't see it.
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Go to https://support.ryver.com and click the Chat tab in the lower left. You can also request help from inside the Ryver application via the Send Feedback link in the top drop-down menu in the nav bar.
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When trying to login from an Android device using the input box (for organizations) the text is automatically changed by what seems to be a running script. On the Andriod platform this causes my Tablet (an Asus Android Tranformer with an external keyboard) to act oddly.
It seemingly confuses the keyboard app and causes very strange behavior. Such as having to type each character twice or having the wrong keystroke show up on the screen. Creating a very tricky effort to login.
This problem is also less evident but persists on the Desktop when doing a login from chrome. It seems you guys/gals placed a script to auto-magically turn all character into minor letters. But this seems to cause problems on Tablets and Desktops. As the input box seems to constantly rewrite what is present in the box as you type each character.
In our Ryver community (ibmioss) we have a lot of chats that get promoted to posts and that is very confusing if you started a chat and it was promoted to a post by somebody else (you wonder "where'd it go?"). I then need to go to the posts tab and start looking. Instead it would be good if an existing chat could be marked as a post and that would start a form of indentation within the chat pane. This means the post tab would go away. This would also necessitate a "Filter" feature on the chat pane (maybe refactored to not be named chat, because posts would also be there) that would allow just posts to be displayed.
I don't want to derail this feature that's already planned. But I did want to convey that the current approach is not immediately intuitive (and even after understanding the feature I still get lost).
This would be a great place to have a "Forums" button in the list, for admins at least. This way an admin can quickly see how many and to which forums the guest has been invited. Currently you must go to the each forum and see if the guests are in the roster.
Please consider adding the ability for Admins to be able to segregate or cluster forums by topics.
We use Ryver as a job management/ticket tool for different process stacks involved in a Tv Repair business.
We are trying it out (and it is a great help) and find that we have about 30+ Forums for all repair jobs (by name) but are unable to group together different forums into "stacks". We would like the ability to "group"/"stack" different people at different stages of a process pipeline together so we can know at a glance how many people are at which stage of the pipeline. From Diagnosis to Ordering parts to Repaired.
As there is a pipeline that gradually evolves for each separate Forum it becomes time consuming to keep tabs on which forum is at which stage of a process.
On Linux 32bits (Ubuntu and Lubuntu) it's impossible to start Ryver.
We got the following error :
./Ryver: 2: ./Ryver: Syntax error: "(" unexpected
I have try numerous commands like
sudo ./Ryver sudo sh Ryver sudo bash Ryver ... and without sudoBut same error
So as a software developer, i refer to versions ALOT. However i guess Ryver does not like speaking of versions...
5.1.*, 5.5.*, 6.0.*
When i put that in the chat to refer to 3 major builds with any of the revisions related, Ryver takes it upon its self to change that to
5.1., 5.5., 6.0.*
So it appears there is a problem with a period followed by the asterisk followed by a comma?????
Similar to the old Yahoo Messenger "Buzz" feature it would be nice to have the option to grab another user's attention via a full scree alert or overlay that would require a dismissal. Noisy environments sometimes cause alerts to be missed or working on multiple systems at once.
Whenever I open an existing direct message in Ryver Windows app all of the text in the DM is selected. Preferably, this should instead open a direct message and direct the user's focus to the message entry field.
If i drop a large file in the chat window and it starts uploading, there is no way to stop the process. If i uploaded the wrong one or just dont want to transfer it after seeing how slow it is, i should be able to simly cancel it. I shouldn't have to wait until the upload is complete before being able to undo it.
If i am missing something, please let me know. I couldn't click on the progress bar or right click on it either so i see no way to do this. Oversight maybe?
When i am in the middle of typing a new message, if someone sends me a message the cursor is removed and i am left typing a message that is not actually going into the input box. The software shouldn't take my focus away from typing just because a new message is received.
Please add Evernote to the list of file attachment integrations. My office has recently taken to Evernote as a fish does to water and being able to link these notes to our Ryver posts and discussions would be very helpful.
Customer support service by UserEcho