Welcome to the Ryver Product Ideas forum!

We pride ourselves on constantly improving Ryver based on customer feedback. Here, you can view and vote on the current list of feature ideas, or add your own idea if you don't see it.


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Go to https://support.ryver.com and click the Chat tab in the lower left. You can also request help from inside the Ryver application via the Send Feedback link in the top drop-down menu in the nav bar.

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Andreas 1 year ago in Chat 0

This is a two parter, firstly and primarily I think adding support for the open source chat protocol matrix .org this could help serve as a way of integrating Ryver with other chat systems when you need to communicate with someone who doesn't want to or can't use Ryver for some reason. Could probably work with most other chats and there are already support for many like Slack, Twitter, IRC etc.


For the second part, Ryver could support adding a channel that exists on two different accounts at the same time so if two companies need to cooperate and both use Ryver they can have a common channel instead of one of them inviting all the others as guests. By implementing Matrix support I think this could be achieved. Maybe an even better solution could be made with your own protocol alone but this would be an added benefit to supporting Matrix and should not need any additional work.

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Planned
Austin Best 1 year ago in Settings • updated 5 months ago 4

It would be nice if there was a way to tell what platform a user is on. A little icon next to their name to signify Mobile, PC, Web, etc would be quite helpful for a company with a lot of people that come & go often.

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Started
Mathew Da Costa 1 year ago in Chat • updated by jeff 1 year ago 3

Currently, chat messages which are sent by the same user by with different "from" fields (extras.from objects in the body when sent via the API) are grouped by the UI and therefore appear as though sent from the same person. For example:


person1 Sat 4:00pm

this was sent "from" person1 by user1

this was sent "from" person2 by user1

user2 Sat 4:01pm

this was sent regularly by user2

this was sent "from" person3 by user2

user1 Sat 4:02pm

this was sent regularly by user1


I assume this also affects Zapier integrations as well, however I haven't tested it.


It would be useful if these messages weren't grouped, as it could cause confusion with whether messages are being sent by Zapier integrations, Hubot instances, other API usages or even by the user themselves.

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Under review
Mike Bigus 1 year ago in Posts • updated by jeff 1 year ago 1

When clicking on enlarge image in a post, it would be helpful if it included previous/Next buttons that cycled thru all images attached to the post.

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Under review
Stephanie Henyard 1 year ago in Chat • updated by jeff 1 year ago 1

Messages display with the most recent at the bottom near the chat entry field, however Posts and Files display with the most recent items at the top. This inconsistency in display order is disconcerting to some users. Allow users to choose the order in which their messages and content display.

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Rob B 1 year ago in Desktop 0

It would be great if the actual page title (mainly in desktop) could have the active forum name or private team name or direct message user name in it. This would accomplish 2 things for us: First, the conversation could be found easier in the system tray and secondly, since we use TimeCamp, our billing app, it can track the active application and read that page title to determine what client should be billed for the time spent in that active chat session.


So if the account we use is called "xyz", our current page title is always "xyz" (in the desktop app) or "Ryver: xyz" (in web app). And if we were to click on the Open Forums named "Client X", the title doesn't change. If you could append the forum name so that it shows as "xyz - Client X" (desktop) and "Ryver: xyz - Client X" that would be awesome.

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Under review
Matt Golman 1 year ago in Chat • updated by jeff 1 year ago 1

The /giphy command is cool and I can see how people would like it. I have to moderate several forums full of high school students though, and they'll spam the chat with /giphy's to the point that it's unusable. Being able to delete chats would be helpful for this as well.

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Under review
Hans Bosma 1 year ago • updated by jeff 1 year ago 1

As in Slack there is just one conversation group, namely Channel. Ryver has 'Open Forum' and 'Private Team'. Which does incline you for a team to start a 'private team'. But then again, it is better to have as much open communication as possible.


But anyway, why not integrate OpenForum and PrivateTeam into one group. As the only difference is whether the group is open or closed. It could be called 'Forum' for example.

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Under review
Andreas 1 year ago in Chat • updated by jeff 1 year ago 1

When I type @person there is normally formatting that places it in a grey block. But if I type for example (@person) this fails (any time there is a charachter infront of @) but there seems to be a notification sent anyway.

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Under review
Andreas 1 year ago in Desktop • updated by jeff 1 year ago 1

When I receive a message on the Windows client and immediately click on Ryver on the taskbar there is a delay (several seconds) before the window actually opens.


I started noticing this recently, I don't think it always happens could be something like only the first message or only some kinds of notifications.


If anyone else has experienced the same problem feel free to add a comment to make sure this is not something only affecting me.


I'm currently using Windows 7 and desktop client Ryver 1.1.6 (Complete Cats).

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Under review
Charles 1 year ago in Posts • updated by jeff 1 year ago 1

Try updating the name of a forum or team and check your post streams.

New names aren't updated in the list


Example

1. Ryver wrote a post for "idea forum"

2. change idea to "new idea forum"

3. Check post streams -> new name not updated -> we should see Ryver wrote a post for "new idea forum" instead of "idea forum"


minor bug, but still a bug


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Under review
ferril samal 1 year ago in Admin • updated by jeff 1 year ago 1

HI

Hi I lead a team of 170 individuals. It is a real pain to invite team members first and then change their status as admins/owners later, especially since I have to invite a lot of people (nearly 30) as admins at once. And PLEASE ADD AN OWNER LEVEL.

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Charles 1 year ago in Settings 0

Please add Bern, Paris to Cairo

-> Bern, Cairo, Paris

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Charles 1 year ago in Admin 0

it would be nice if a custom message could be saved instead of writing it over and over.


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Charles 1 year ago in Mobile • updated 1 year ago 1

once i open ryver mobile app, the default page is set to "all users".

Making "all notifications" the default one would be more useful.