Welcome to the Ryver Product Ideas forum!
We pride ourselves on constantly improving Ryver based on customer feedback. Here, you can view and vote on the current list of feature ideas, or add your own idea if you don't see it.
For immediate support...
Go to https://support.ryver.com and click the Chat tab in the lower left. You can also request help from inside the Ryver application via the Send Feedback link in the top drop-down menu in the nav bar.
It would be great if we could record a voice message and send it as a chat message. In the app, the chat message would show that there is an audio file and allow you to click to listen to it. Kind of like a mini MP3 embed.
We often find ourselves forgetting/losing track of important posts because they're off in the separate 'Posts' tab rather than right there in the chat channel. As such, a feature that allowed posts (or even just a single post) to be stickied to the top of the chat window would be really useful.
It might be useful to make this an admin-only feature/add an option to only allow admins to do this.
Since a lot of us are using Ryver in a work environment sound is often not an option. So I have noticed that messages often goes unoticed not sure what the main problem is here maybe it's not visible enough, maybe it less noticeable with a multi screen setup.
Either way some options to make notifications more visible would be nice, some ideas:
- Allow change of popup duration
- Allow changing looks of popup
- Enable more incessant blinking for new messages
- Allow bringing Ryver to foreground upon notification
- Allow systray flashing on notification
- Allow notification to be sent as email if message is not read withing a set amount of time (could be useful for other reasons as well)
- Allow execution of a command upon receiving a notification (related separate topic)
In your competitors application they allow you to setup their bot to auto-respond with custom responses to custom inputs.
bot: one.com | two.com | three.com
My team used that feature heavily, and it would be great if it could be mirrored here.
I have 30 Teams and a bunch of Users. So when I hear "bling!" notifying me I've got a new something, I have to scroll all the way down, and all the way back up to see what's been yellowed.
I'd like to collapse the categories and have only new (incoming) messages appear under the collapsed category.
In other words, if I'm running in "Collapse Mode" then I only see this in my sidebar:
Until... voila! A message comes in from Bobby, and the Marketing team posts something. Then I see:
So I click on Bobby's message, read it, and it "un-yellows" itself. Then I click on Marketing.
While I'm replying to Marketing, I see this (because I've already read Bobby's message)
It disappeared again because I'm in Collapse Mode.
For my users, we've been having significant iissues with the mobile notifications in the Ryver app. We will be away from our desk for the weekend but still not get mobile alerts. I've heard from Android devices but I'm not sure about iOS because we don't have many.
Also, I have noticed that you have to actually have the app open and running in the background for it to work if it will send notifications at all.
I have in app and regular notifications enabled, but is there ssomething I'm doing wrong? Thank you.
Each user should be able to create groups in their list. If i have 100 people in my list, it would be EXTREMELY helpful to be able to group these people by department. Sales, Support, etc instead of having a never ending list. Being able to expand/collapse these would be ideal as well.
One of the main draws of Ryver is the unlimited storage of past Chats and Posts. But what good are they if you can't find them when you need them? I'd like a nice little search results interface that lets me filter or sort the search results. In effect, searching WITHIN the search results.
Would like to be able to watch particular Twitter users or keywords, as well as certain Google Alerts, by having them stream directly into a Forum or Team chat room. Would like to be able to do this as a feature native to Ryver, rather than needing to use a third-party service such as Zapier.
Just a "Bob and Steve are typing" at the bottom of the chat to let the other people know that the person is actually responging.
You have created the most useful communication tool we have ever tested and kudos for making it free!
We have two major concerns:
- Can’t install it on premise.
- Uploaded files go to Amazon cloud and are accessible by simply sharing the link even to people that are not members or guests to our Ryver organization.
Solving either of these concerns would resolve the other – if we had on-premise installation we could host our files locally, and if the uploaded files were encrypted or hosted in directories that are not publicly accessable from the internet we would not have issue with Ryver not being on-premise.
I would propose two types of solution that would not require on-premise installation:
- A quick and dirty fix in the form of a checkbox that allows the administrator to disable all file uploads for everyone (at least untill the second solution is implemented).
- Some sort of cookie or session authetication that would allow file download from the amazon storage only if the user is currently logged onto our Ryver. This can be further extended to special group file access but I understand that that can take some more time to develop.
You have made communicating and sharing ideas and files so easy that I am sure I would not be able to put forward policies on which files should and shouldn’t be shared in Ryver, so why limit people when we can make it secure and let them communicate freely.
I wish you all the positive energy in the universe and I hope you get the success you deserve!
Support a window pop-out feature for teams, forums, DMs, posts in the Desktop versions. For our users that are constantly going back and forth between teams, DMs, Posts they'd greatly prefer the ability to have separate windows for each area/team they're working on. The main Ryver window would remain the same, the pop-out would let users focus on that one area. Services I'm familiar with that do something similiar include Evernote, Mac Notes, and Mac Messages.
Hello guys, I appreciate your work, I am glad our small team based in Czechia will have a communication platform for "affordable" price ;)
I hope you had started Ryver development with future internationalization in mind and would not have problems adding more languages to your app in future. We are just fine with English, but maybe one day when you start adding languages I will gladly help you with translation to Czech :-) I believe that is a load of your mind, right? :))
I wish you all best and thank you for both being smart and brave and giving Ryver to us.
Would like to have a single Ryver login that gives me access to all of my accounts. If I could do ad-hoc communications with others via a Global Directory, that would be a great bonus!
Customer support service by UserEcho