Welcome to the Ryver Product Ideas forum!
We pride ourselves on constantly improving Ryver based on customer feedback. Here, you can view and vote on the current list of feature ideas, or add your own idea if you don't see it.
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Go to https://support.ryver.com and click the Chat tab in the lower left. You can also request help from inside the Ryver application via the Send Feedback link in the top drop-down menu in the nav bar.
The ability to create new /commands which would be seamlessly incorporated with the built-in set. For example, you might set up a command with parameters that takes the form (say):
/trello [task name] @[person] +[tag]
which would invoke a web service (provided by the user) which in this case would create a trello task in a board related to the chat forum, and assign user and label.
It would be useful to be able to initiate outbound integrations manually in this way, as a complement to automatic integrations (webhooks), while being much easier to set up than scraping tools (hubot).
Perhaps there's a configuration page in Ryver that lets you define the URL and parameters for the web service, or perhaps it might work in a similar way to the Trello "powerup" function (very flexible, and worth a look on developers.trello.com).
A to-do list and personal reminders are a must for me. I use these two functions currently with Slack's in-house bot daily. It keeps everything i need to know in one central place. These two functions and the Google Drive integration are the only reasons I haven't fully switched over from Slack. Looking forward to growing with you!!
Add the option of integrating with Google Apps or other providers of authentication for small businesses so we dont need to create all accounts/disable them manually, etc and to make things easier for users to not need to remember too many identities.
We are a volunteer group and we do not require instant, daily communication. The email notifications for each post change or direct message are overwhelming for our members, as very few of them have jobs where they are at a computer all day. A daily digest or summary email for team chats and posts would allow for timely updates while being easy on the inbox. For us, the best time to send the digest would be early evening (or make it configurable).
Replies to a post show up in the order submitted. This can make it hard to follow along, even if someone includes text from the previous post. It would be useful to me if the replies were nested under their parent; being collapsible would also be nice.
Hey guys..it would be awesome to have a dedicated task list within Ryver app itself. Currently even with setting up zapier to use something like Asana, doesn't work too well (frequently has issues of connecting). Having a built in task list would be awesome, so we can assign tasks to users within a team and see what's done and left to be done.
When a forum or team is archived, please don't allow people to continue adding content. Rather, you should be required to unarchive first.
It would be nice to have the ability to add tags to teammates, for example I could add a tag for all guests when working with consultants and then when you need to ask any of them a question I can notify those specific users by typing @guest-tag. When teams get a bit larger it gets a bit inconvenient to @mention all the concerned teammates.
I was thinking that this should be on a team basis but maybe it could be done on the user profile so that it could be used in multiple teams as a tag likely is connected to who you are. Although your role could be different in different teams so that could pose a problem (maybe both features would be better?).
A user currently has 4 options for their status: Available, Away, DND, and Offline. Please add custom message descriptions to these options. Perhaps I am Available but working remotely. Or I'm in a meeting, or on a phone call. Our staff rely heavily on custom descriptions with our current messaging platform, and this is a major loss when switching to Ryver.
Building on this request, please make a few changes to the DM List display:
- Allow filtering of DM by who's online
- Display the custom status messages descriptions in the DM List
- Collapse the DM list into fewer lines. Maybe the @ name is on the same line as the display name.
There should be a "mark as new" option like in email. If I click on a Forum, it's possible that I'll want to come back to it at a later time. Marking it as new should reset the Forum color so I know to go back to it.
Also, when I go to a Forum with new messages, it should scroll to the earliest new chat or post as it can easily be missed if the other person typed a lot.
Customer support service by UserEcho