Welcome to the Ryver Product Ideas forum!
We pride ourselves on constantly improving Ryver based on customer feedback. Here, you can view and vote on the current list of feature ideas, or add your own idea if you don't see it.
For immediate support...
Go to https://support.ryver.com and click the Chat tab in the lower left. You can also request help from inside the Ryver application via the Send Feedback link in the top drop-down menu in the nav bar.
Would like to be able to select multiple users and have a chat conversation with them, similar to group text messages on a phone, without having to create a team and add them as teammates.
As an Admin, I would like to be able to see all teams in my Ryver account. Currently, I can only see the teams I have created, or am a TEAMMATE on.
Would like to have more control over type of notifications received, and in what format. Example preferences:
- Get notifications of ALL chat messages in specified teams, not just @mentions
- Get push notifications all the time, not just when "away" or "offline"
It would be nice to be able to move a post from one team or forum to another when editing. This could expand on marking posts as "completed" or "archived", as you can just move them to a "completed" forum. We're planning to use this for a question and answer tool, so having an "answered" forum that we can move the older questions into would be very useful.
Would like to be able to set up a poll within a forum or team and have users vote. The poll would display the results prominently. Perhaps this would be a special type of Post on the POSTS tab.
I think a feature for exporting all your data would make new users feel more comfortable committing to a product such as this so that they know they will not get completely locked in. It could also be useful if you want to be able to analyses your data for example to see how Ryver is being used.
We LOVE the "Remind Me" button for Posts and would like to see it available for chats as well. Quite often we'll see a chat that requires action but we can't take action at the very moment (whether on our mobile or desktop). Currently the only way to remind ourselves about that chat is to promote it to a post and then set a reminder.
Currently it's still much better for us to email co-workers something that is actionable because it will remain in their inbox until they actively delete archive it. If we could set a reminder from a chat it would solve that problem (of course we'd like to be able to decide when to remind us on a chat per chat basis and I see this as another topic in these forums).
It would be great to have a calendar for teams to organize meetings, post events that are of interest to the team and so on. One can also think of nice integrations with this feature, e.g. a shared team calendar synced to google calendar.
Many popular cloud-based applications and services offer web hooks that get triggered when events take place. Would like the ability to associate those web hooks with the creation of a chat message in Ryver. Ideally, Ryver would have built-in message formatting support for a bunch of popular services, rather than requiring custom implementation.
Customer support service by UserEcho