Welcome to the Ryver Product Ideas forum!
We pride ourselves on constantly improving Ryver based on customer feedback. Here, you can view and vote on the current list of feature ideas, or add your own idea if you don't see it.
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Go to https://support.ryver.com and click the Chat tab in the lower left. You can also request help from inside the Ryver application via the Send Feedback link in the top drop-down menu in the nav bar.
Have the ability to have tasks that reoccur at intervals (which can be set either as a fixed date or variable 'smart' date') be part of the task manager. Example: take out trash every week on Friday (this would be considered a variable 'smart date'), Go Grocery Shopping on the 15th of every month (a fixed date).
Replies to a post show up in the order submitted. This can make it hard to follow along, even if someone includes text from the previous post. It would be useful to me if the replies were nested under their parent; being collapsible would also be nice.
A user currently has 4 options for their status: Available, Away, DND, and Offline. Please add custom message descriptions to these options. Perhaps I am Available but working remotely. Or I'm in a meeting, or on a phone call. Our staff rely heavily on custom descriptions with our current messaging platform, and this is a major loss when switching to Ryver.
Building on this request, please make a few changes to the DM List display:
- Allow filtering of DM by who's online
- Display the custom status messages descriptions in the DM List
- Collapse the DM list into fewer lines. Maybe the @ name is on the same line as the display name.
Would like to have a single Ryver login that gives me access to all of my accounts. If I could do ad-hoc communications with others via a Global Directory, that would be a great bonus!
I see many ideas being submitted around increasing Admin functionality, but this one is quite specific. As a 'super-admin' I'd like to give rights to a Member to manage their own Forum, and have the same rights over their Forum as I have over all Forums. ie. Be able to sticky posts, edit other peoples' posts, delete posts, within a single Forum.
In our Ryver community (ibmioss) we have a lot of chats that get promoted to posts and that is very confusing if you started a chat and it was promoted to a post by somebody else (you wonder "where'd it go?"). I then need to go to the posts tab and start looking. Instead it would be good if an existing chat could be marked as a post and that would start a form of indentation within the chat pane. This means the post tab would go away. This would also necessitate a "Filter" feature on the chat pane (maybe refactored to not be named chat, because posts would also be there) that would allow just posts to be displayed.
I don't want to derail this feature that's already planned. But I did want to convey that the current approach is not immediately intuitive (and even after understanding the feature I still get lost).
I've been travelling for the last couple of weeks, which has given me the opportunity to test Ryver in a variety of connections at a variety of speeds.
Unfortunately, it performs very badly on anything less than around a 10Mb connection, and even then seems very prone to dropping out, constantly reconnecting, and leaving important messages with the dreaded Red Triangle of Did-Not-Send, leaving it functionally unusable on all but the most stable of connections.
As such, I've had to resort to Skype, Slack and other more stable messaging services, when I'd much rather be able to rely on Ryver throughout.
Would it be possible to look at improving stability on lower connection speeds? As ever, apologies if this has already been mentioned/has already been addressed, but I think this is a hugely important issue for those of us who aren't lucky enough to be on superfast connections all the time.
There should be a "mark as new" option like in email. If I click on a Forum, it's possible that I'll want to come back to it at a later time. Marking it as new should reset the Forum color so I know to go back to it.
Also, when I go to a Forum with new messages, it should scroll to the earliest new chat or post as it can easily be missed if the other person typed a lot.
Would like to have an Outlook plugin that supports sharing an email to Ryver as a "Shared Email" Post, allowing my team to discuss the email in the comments section. It would work similarly to how the current Ryver Chrome Extension works with Gmail.
I have not found this option if it exists, but if it doesn't this is a MUST. In the last week we had an issue with an employee who threatened another employee, luckily the "victim" took a screenshot of the interaction because the "bully" decided to delete all the messages. THERE NEEDS TO BE A WAY TO CONTROL WHO CAN DELETE MESSAGES!!!!!!!!!!!!!!!!!!!!!!!! Either on a user by user (preferred) or user level (Guest/Member/Admin) basis
This is such an easy feature, please dont make this take a year to implement. PLEASE.
For editing, this can also be permissions based or show a "changed" log for what was changed in the post.
We are a volunteer group and we do not require instant, daily communication. The email notifications for each post change or direct message are overwhelming for our members, as very few of them have jobs where they are at a computer all day. A daily digest or summary email for team chats and posts would allow for timely updates while being easy on the inbox. For us, the best time to send the digest would be early evening (or make it configurable).
Similar to how flowdock allows. They give a custom email address for your flowdock account for every discussion. you can send from any email address and it will create a post
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