+4
Under review

Android app notification not working as expected

Austin Best 12 months ago in Mobile • updated by Amb 4 months ago 3

Prior to the last update, when i got a notification from Ryver on my phone, i could click it and it would open the conversation window to that user. Now it doesn't. It opens Ryver and the conversation window to the last person i had open.

Under review

Thank you for this report. We did push out an update yesterday for a different Android notification issue, where the application would get into a "bad state" and stop showing push notifications. That seems to have been fixed with yesterday's build, with verification coming in from users, but we will test the navigation for Direct Messages.


Note that for post/comment notifications, we don't take you to the forum/team/user, but to the NOTIFICATIONS tab, but that doesn't sound like your issue.

This appears to have fixed its self or been fixed with no update here through the last 3 months.

the app will not load.... When I click on the app to open it...it opens but the page is blank. When I click on the tab to try to go to different tabs nothing pops up. It remains on the blank screen. I have tried uninstalling and reinstalling the app several times and nothing worked.