Welcome to the Ryver Product Ideas forum! We pride ourselves on constantly improving Ryver based on customer feedback. Here, you can view and vote on the current list of feature ideas, or add your own idea if you don't see it.
For immediate support, go to https://support.ryver.com and click the Chat tab in the lower left. You can also request help from the Send Feedback link in the top drop-down menu in the application nav bar.
We often find ourselves forgetting/losing track of important posts because they're off in the separate 'Posts' tab rather than right there in the chat channel. As such, a feature that allowed posts (or even just a single post) to be stickied to the top of the chat window would be really useful.
It might be useful to make this an admin-only feature/add an option to only allow admins to do this.
It would be awesome to have the ability to include inline and displayed maths in chat and posts.
For my users, we've been having significant iissues with the mobile notifications in the Ryver app. We will be away from our desk for the weekend but still not get mobile alerts. I've heard from Android devices but I'm not sure about iOS because we don't have many.
Also, I have noticed that you have to actually have the app open and running in the background for it to work if it will send notifications at all.
I have in app and regular notifications enabled, but is there ssomething I'm doing wrong? Thank you.
It would be great if we could record a voice message and send it as a chat message. In the app, the chat message would show that there is an audio file and allow you to click to listen to it. Kind of like a mini MP3 embed.
I have 30 Teams and a bunch of Users. So when I hear "bling!" notifying me I've got a new something, I have to scroll all the way down, and all the way back up to see what's been yellowed.
I'd like to collapse the categories and have only new (incoming) messages appear under the collapsed category.
In other words, if I'm running in "Collapse Mode" then I only see this in my sidebar:
Until... voila! A message comes in from Bobby, and the Marketing team posts something. Then I see:
So I click on Bobby's message, read it, and it "un-yellows" itself. Then I click on Marketing.
While I'm replying to Marketing, I see this (because I've already read Bobby's message)
It disappeared again because I'm in Collapse Mode.
One of the main draws of Ryver is the unlimited storage of past Chats and Posts. But what good are they if you can't find them when you need them? I'd like a nice little search results interface that lets me filter or sort the search results. In effect, searching WITHIN the search results.
Just a "Bob and Steve are typing" at the bottom of the chat to let the other people know that the person is actually responging.
Each user should be able to create groups in their list. If i have 100 people in my list, it would be EXTREMELY helpful to be able to group these people by department. Sales, Support, etc instead of having a never ending list. Being able to expand/collapse these would be ideal as well.
Customer support service by UserEcho