Welcome to the Ryver Product Ideas forum!
We pride ourselves on constantly improving Ryver based on customer feedback. Here, you can view and vote on the current list of feature ideas, or add your own idea if you don't see it.
For immediate support...
Go to https://support.ryver.com and click the Chat tab in the lower left. You can also request help from inside the Ryver application via the Send Feedback link in the top drop-down menu in the nav bar.
On a regular base I use quoted texts in chats and often I will try to paste multi-lines, but the outcome on chat is that only the first line is actually quoted text, the next lines are regular text as can be seen in the attached screenshot. Was hoping this could be implemented in an update?
If I embed an image with !(image url) when using the Windows desktop client the chat will not scroll far enough down (probably depending on image size). I have not checked if the same goes for different platforms.
It would be nice when you can set a Team to be Visible for every member. So that the member sees which Teams there are, and if he likes to join such a team. So the Team is closed (grayed out) but visible. Some information may come up when clicking, e.g. the Team Admin.
If a user turns off notifications for a team, they won't be notified of chats, new posts, or new comments on a post unless they're @ mentioned or subscribed to the Post. Please provide a Notification setting option to get a notification when a New Post is made in a team, while not receiving notifications for other team activity like chats.
On a Post or Post comment, if you click "Remind me about this Post" it prompts for the reminder duration. Once chosen, there's no further indication that a Reminder has been set. A user just set herself 9 reminders for the same Post.
Please change Reminders to work like the other Post buttons - turn the icon blue to indicate a reminder has been set. Once it's blue, clicking the icon again should show the previous setting - to remind in X time, but also give the option to change the timeframe or remove the reminder. Upon removing a reminder, the icon should change back to white.
If a user is part of multiple teams & forums, they likely have unpinned a number of them, and probably have notifications turned off for that team. Unless they're @ mentioned, they won't know there's new activity unless they go looking for the Teams and open each team. Please add visual indications within the Private Teams list to show which team has new activity since the user last checked that team.
When using the reply function it would be nice if the message author was included or even better would be if the quoted message was clickable so that you would scroll up to when it was sent to let you see the context. Showing the context in a popup when you move the mouse over the message would be another solution but I guess that would require more work.
Currently, the only way for me to know a message was not sent was to see the "little red triangle" to the right of the exact message that wasn't sent.
I've often clicked away only to go back later to find that something wasn't sent.
Suggesting: new type of notification (not yellow bold text) = "Message Failed to Send" and make it red.
It uses a serif font, probably Times
When receiving a chat notification on IOS or Android, the notification does not link to the chat. Clicking it takes you to the "All Notifications" page of Ryver instead. Meaning I then have to go find the person that messaged me to find out what that chat fully said.
When a Task section has over 600 or 700 active tasks, it's starts becoming unresponsive. As tasks increase, it first takes a few seconds to load, but then it can become completely unresponsive and the tasks won't load at all.
This happened to me. I was adding old tasks I had in my outlook, with the idea of working on them or assigning it to other people on my company. First it was only a couple seconds delay. Days passed and as I added more tasks the delay started to grow to 10 seconds, 20 seconds, 30 seconds, etc. Got to the point that it took a few minutes and sometimes it just would not load. I had to retry several times until it finally loaded, and I had no choice but to reverse the process: I started copying the tasks back to my outlook and deleting them from Ryver.
This shouldn't happen. Alternatively, Ryver should mention that users should not have more than X qty of active tasks.
Customer support service by UserEcho