Welcome to the Ryver Product Ideas forum!
We pride ourselves on constantly improving Ryver based on customer feedback. Here, you can view and vote on the current list of feature ideas, or add your own idea if you don't see it.
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Go to https://support.ryver.com and click the Chat tab in the lower left. You can also request help from inside the Ryver application via the Send Feedback link in the top drop-down menu in the nav bar.
UserEcho has Slack integration. I tried to use it to integrate with Ryver. Apparently the message syntax sent by UserEcho slack integration is not supported by Ryver. I have created slack webhook in Ryver and feed it to UserEcho and it did not work.
This is strange for me as you are also using UserEcho as customer support portal. Please revert with your comments
Posts are a bit of an overkill; all I want is to be able to select a message that is interesting or useful, and then have a view of all the messages that were interesting or useful so a) that either they can easily be referenced or b) someone can catch up easily.
Perhaps giving the ability to upvote messages and then show a view of a forum where you can see all the messages that were highlighted this way, either in chronological order or by number of upvotes would be useful for others to catch up on what has been going on in the forum.
(Windows) When switching tabs, either manually or through Ctrl+K, the message entry field does not automatically receive focus. Especially for Ctrl+K, where I am trying to avoid the use of the mouse, I would expect that I can just go ahead and type a message once I switch to the new chat, but now I am forced to move my mouse and click on the text entry field. (Or I can press Tab a couple of times until I see the caret in there :-)
How about a general feature where, if you @ mention someone that is not in the current private team, Ryver will prompt you, saying that the person is not in your private group and offering to add that person?
So, instead of the @mention bringing up only people that are in your current private team and "No users found" for anything else, have it come up with a balloon notification over the user, saying they are not in the group and with a button that would let you add them.
Some applications allow for direct links on a desktop e.g the reference manager Zotero has links like zotero://select/items/44311204_433UA11P that go to a specific reference in the desktop software. This is incredibly handy and is supported in Slack but I noticed the link doesn't trigger anything in Ryver. Any chance they could be supported? They just need to be handed onto the base OS to deal with.
It is VERY important for me if you could implement the possibility to invite Members for a (definable) amount of time ... they would be Member for 1 month, 1 Year ,,, and after this limited amount of time, their Membership status could be downgraded to simple Guests ... Or they could be deleted (the admin could choose with a preference...)
Thank you !
I would like to charge a fee to allow users accessing selected Forums or Private teams ... Sure, I can do it manually ... and invite the person after he/she paid me by paypal ... But ... I'd like something automated .. maybe thru GoPaywall ? or similar ?
Currently I am unable to upload avatar to forum.
The upload initially succeeds, after confirming the edit by clicking the "Update Forum" button, the avatar is not changed and is gone when editing the clicking edit/rename again.
Many times it makes sense mentioning new post replies in the chat. Yes, people subscribed to the post are notified on replies but in some cases one would like to share the discussion with the entire forum, so the option to "___ replied on post ___" within forum chat is useful.
Currently in order to Add a new Post you first have to navigate to the Posts page. From there you have the option to 'Add Post'. Because the default when entering a Forum is to see the Chat Messages (this is good - don't change that) you have to go through those steps every time to make a new Post.
Forcing me to go to the Posts page first is an annoyance for those who use both Posts and Chat Messages to have to flip back and forth. It also hinders the progress of new users in Ryver because it isn't readily apparent how to make one of these Posts.
Adding an 'Add Post' option right from the Chat Messages page would correct this annoyance.
Customer support service by UserEcho