Welcome to the Ryver Product Ideas forum!
We pride ourselves on constantly improving Ryver based on customer feedback. Here, you can view and vote on the current list of feature ideas, or add your own idea if you don't see it.
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Go to https://support.ryver.com and click the Chat tab in the lower left. You can also request help from inside the Ryver application via the Send Feedback link in the top drop-down menu in the nav bar.
Hello guys, I appreciate your work, I am glad our small team based in Czechia will have a communication platform for "affordable" price ;)
I hope you had started Ryver development with future internationalization in mind and would not have problems adding more languages to your app in future. We are just fine with English, but maybe one day when you start adding languages I will gladly help you with translation to Czech :-) I believe that is a load of your mind, right? :))
I wish you all best and thank you for both being smart and brave and giving Ryver to us.
One of the main draws of Ryver is the unlimited storage of past Chats and Posts. But what good are they if you can't find them when you need them? I'd like a nice little search results interface that lets me filter or sort the search results. In effect, searching WITHIN the search results.
Sometimes, for whatever reason, we need to be able to delete more than one message, topic, task or notification. If it's only a couple it's no big deal. But if it's more than a few, it's very annoying and time consuming to have to do it one by one. Would be nice to be able to delete anything in Ryver with a system similar to when you pick a few chat messages and convert them to a topic or task.
A user currently has 4 options for their status: Available, Away, DND, and Offline. Please add custom message descriptions to these options. Perhaps I am Available but working remotely. Or I'm in a meeting, or on a phone call. Our staff rely heavily on custom descriptions with our current messaging platform, and this is a major loss when switching to Ryver.
Building on this request, please make a few changes to the DM List display:
- Allow filtering of DM by who's online
- Display the custom status messages descriptions in the DM List
- Collapse the DM list into fewer lines. Maybe the @ name is on the same line as the display name.
It would be awesome to have the ability to include inline and displayed maths in chat and posts.
The ability to create new /commands which would be seamlessly incorporated with the built-in set. For example, you might set up a command with parameters that takes the form (say):
/trello [task name] @[person] +[tag]
which would invoke a web service (provided by the user) which in this case would create a trello task in a board related to the chat forum, and assign user and label.
It would be useful to be able to initiate outbound integrations manually in this way, as a complement to automatic integrations (webhooks), while being much easier to set up than scraping tools (hubot).
Perhaps there's a configuration page in Ryver that lets you define the URL and parameters for the web service, or perhaps it might work in a similar way to the Trello "powerup" function (very flexible, and worth a look on developers.trello.com).
Each user should be able to create groups in their list. If i have 100 people in my list, it would be EXTREMELY helpful to be able to group these people by department. Sales, Support, etc instead of having a never ending list. Being able to expand/collapse these would be ideal as well.
I have 30 Teams and a bunch of Users. So when I hear "bling!" notifying me I've got a new something, I have to scroll all the way down, and all the way back up to see what's been yellowed.
I'd like to collapse the categories and have only new (incoming) messages appear under the collapsed category.
In other words, if I'm running in "Collapse Mode" then I only see this in my sidebar:
Until... voila! A message comes in from Bobby, and the Marketing team posts something. Then I see:
So I click on Bobby's message, read it, and it "un-yellows" itself. Then I click on Marketing.
While I'm replying to Marketing, I see this (because I've already read Bobby's message)
It disappeared again because I'm in Collapse Mode.
I just checked and there are only 38 completed product ideas out of 402 posted. I know it's not easy to spend more money on people, but at the same time, improving the product not only improves the efficiency and power of the current users but also improves the chances of new customers liking Ryver more than Slack or other alternatives.
It would be nice to have the ability to add tags to teammates, for example I could add a tag for all guests when working with consultants and then when you need to ask any of them a question I can notify those specific users by typing @guest-tag. When teams get a bit larger it gets a bit inconvenient to @mention all the concerned teammates.
I was thinking that this should be on a team basis but maybe it could be done on the user profile so that it could be used in multiple teams as a tag likely is connected to who you are. Although your role could be different in different teams so that could pose a problem (maybe both features would be better?).
Since a lot of us are using Ryver in a work environment sound is often not an option. So I have noticed that messages often goes unoticed not sure what the main problem is here maybe it's not visible enough, maybe it less noticeable with a multi screen setup.
Either way some options to make notifications more visible would be nice, some ideas:
- Allow change of popup duration
- Allow changing looks of popup
- Enable more incessant blinking for new messages
- Allow bringing Ryver to foreground upon notification
- Allow systray flashing on notification
- Allow notification to be sent as email if message is not read withing a set amount of time (could be useful for other reasons as well)
- Allow execution of a command upon receiving a notification (related separate topic)
In your competitors application they allow you to setup their bot to auto-respond with custom responses to custom inputs.
bot: one.com | two.com | three.com
My team used that feature heavily, and it would be great if it could be mirrored here.
Whenever I check unread notifications, if I go read one or more of them, it still appears in the list of UNREAD. To "refresh" the list you can either refresh the browser or pick for example ALL notifications and then UNREAD again.
I think that Ryver should AUTOMATICALLY remove any notification from the UNREAD notifications as soon as the user is reading it.
Both Slack and Whatsapp desktop clients show the number (or quantity) of unread messages. Ryver doesn't. Very strange. This feature should be easy to add.
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