Welcome to the Ryver Product Ideas forum!
We pride ourselves on constantly improving Ryver based on customer feedback. Here, you can view and vote on the current list of feature ideas, or add your own idea if you don't see it.
For immediate support...
Go to https://support.ryver.com and click the Chat tab in the lower left. You can also request help from inside the Ryver application via the Send Feedback link in the top drop-down menu in the nav bar.
Allow for setting a schedule for Do Not Disturb on a user account. During the times specified, notifications would go to Notifications tab but not email or push notifications. This would be useful when staff are working outside of business hours and want to send updates while thinking about tasks. Other staff could have DND setup to ensure they don't get a notification on their phone at 9pm or 2am. Or 10:42pm.
Promoting Chats to a Post is an amazing feature! But what if someone continues talking about the topic outside of the post. It'd be great to be able to add those chats to the Post after it's been created.
Thank you, can we have Contacts information ( Prospects, Clients, Personal Contact, Provider, Employee, Contractor ) and Calendar of Activities? It would be great
Would like to be able to map <OurAccount>.ryver.com to something like chat.<OurOrganization>.com and point our users to that URL.
The Kanban (Trello type) view for Tasks is nice when you have only a few tasks. But when you have a lot of tasks, it is sometimes better to be able to switch (whenever you wish) to a Tabular view where you can decide which columns to show and how to sort (similar to Outlook tasks)
It would be great if you could hold down Control and select multiple people to start a conversation with them without creating a new private team, similar to the way you can do it on Skype.
For this, of course, you would need a more convenient list of people to choose from.
(Perhaps the Search on the top-left should be extended to include sub-categories, e.g. searching for messages or searching for people, although I would also want it to work from the list of direct chats I have at present; i.e. I would like to select people from there).
As admin, we regularly deactivate users after projects get completed. When teams get very big, the only way for us to reliably look up users is using the registered email they used when we sent out the invite. Otherwise, all a user needs to do is to change username and email address to stay in the Ryver org.
Restricting users from changing email adds will solve a lot of user management issues.
It would be useful if there was an icon for each user below the last post a user has viewed. This would allow other users to know who has seen their post. Sometimes even if a user is not idle, they may not notice a post and then never look at that forum.
Displaying only the day of the week and not the complete date doesn't make sense for older messages. Looking at the screenshot below, you'd think that the "Wednesday 9:52pm" message was sent yesterday, but it's actually months old. If a post is older than 1 week, it should display the date instead. "9/21/2016 9:52pm" makes much more sense in this context.
Similiar to Post Stream, a method for following updates - chats and posts - which employ a specific tag. This could also be a saved search that displays matching new results. I see this being Notifications, and not a separate sidebar area.
If you are transferring very large files and/or files you just don't care if they are saved for later or not. P2P file transfer could be better since you then wouldn't have to send them to the server first. In particular when you are on the same network as the person you are sending the file to this could increase the speed a lot.
It would be nice if you could add a button to help with formatting of chat messages. I think this would be very useful for people who are not used to markdown. It could be something as simple as a quick-help button that explains it. However I think the solution I would prefer is that you select some text and then click a button that pops up a menu with all formating to choose from.
Right now there is no "Tasks" category when you add an idea to Ryver Product Ideas. I guess this probably happened because the Product Ideas was started before Ryver had tasks implemented. It's time to add it.
And, while you are at it, you should change the name of the POSTS category to TOPICS, as Ryver already changed that name a long time ago.
Customer support service by UserEcho