Welcome to the Ryver Product Ideas forum!
We pride ourselves on constantly improving Ryver based on customer feedback. Here, you can view and vote on the current list of feature ideas, or add your own idea if you don't see it.
For immediate support...
Go to https://support.ryver.com and click the Chat tab in the lower left. You can also request help from inside the Ryver application via the Send Feedback link in the top drop-down menu in the nav bar.
If it doesn't already exist, it would be nice to have a mechanism for quickly showing new Ryver users (web) how to use the system. I'm envisioning overlays that appear the first time a new user logs in to show them key features.
We have found in our group that many new users haven't discovered that the "Open Forums" link is clickable, as surprising as this sounds. As a result, their sidebar isn't populated with forums and they aren't even aware that discussions are taking place all around them.
It would be nice if overlays appeared when they first signed on (or perhaps every time they sign on until they enter a forum) encouraging them to click on the Open Forums list to enter the ones that appear interesting to them. Once they do this, perhaps another overlay could appear to point out how the forum is now in their sidebar and how it will change color when new content appears.
Right now the only forum that automatically adds all users is the ALL HANDS. I suggest that when an creating a Forum, the Admin should be able to choose if joining the forum is voluntary or automatic. That setting could be toggled at any time by the General Admin or the Forum Admin.
We get more and more requests to have tasks and posts visible while in the chat window. Maybe the sidebar can accommodate these. On the desktop version there is plenty of real estate...
- Let's say someone accidentally created a task in the wrong place, he need to be able to move it to the relevant board.
- Sometimes we start a task in a certain place and it's no longer relevant to keep it there as a more suitable/relevant forum/team was created.
Would be great if I could subscribe and get my ryver tasks that have due dates to show up in my calendar program as an ical or other calendar subscription type thing.
Even better would be if those then would have a link that would pull you right to them in the app (web or desktop version).
It would be greate if Ryver will try to use the notification process like FB Messenger or Viber which when you receive the notification and open the App, it is already connected even in slow connections. Currently if I receive a notification and open the app, it takes a while for the message to appear on my app because it is still connecting
We would like to assign the Display Name for all Guest accounts so that it is obvious to our members that a Guest is present without needing to open the side panel. We would like this to be something the guest can not change and is only available to Admins for alteration.
When you reply to an email notification the entire email is added to the message when it's added to Ryver. I think that this can be improved at least is could be added as a quote or even better just add a quote with the message that caused the notification.
It could also be changed so that you can decide yourself what should be included if the hidden id is added to the subject instead then I can decide what to include in the body (if I remove everything in the body now the message will not reach Ryver). Alternatively if it can't be placed in the subject use a visible id instead so I can easily remove everything except the id.
the idea here is that during these 1:1 discussions or posts, items may be identified, they may be tasks, or features, or deliverables, etc. It would be super useful to be able to create a new list during a conversation (through a bot tag #list New Features, etc.) and then during the conversation be able to add items to the list, again through some tag or bot. I say "lists" to keep it generic and leave it to the user community to decide what the lists will do. The lists could evolve, ie assign an item in a list to a person, add a due date, add it to a release (for a feature), etc. Endless productive possibilities. Thanks, D
Customer support service by UserEcho