Welcome to the Ryver Product Ideas forum! We pride ourselves on constantly improving Ryver based on customer feedback. Here, you can view and vote on the current list of feature ideas, or add your own idea if you don't see it.
For immediate support, go to https://support.ryver.com and click the Chat tab in the lower left. You can also request help from the Send Feedback link in the top drop-down menu in the application nav bar.
Both Slack and Whatsapp desktop clients show the number (or quantity) of unread messages. Ryver doesn't. Very strange. This feature should be easy to add.
Support a window pop-out feature for teams, forums, DMs, posts in the Desktop versions. For our users that are constantly going back and forth between teams, DMs, Posts they'd greatly prefer the ability to have separate windows for each area/team they're working on. The main Ryver window would remain the same, the pop-out would let users focus on that one area. Services I'm familiar with that do something similiar include Evernote, Mac Notes, and Mac Messages.
I move frequently in and out of network range and switch between cable and wi-fi.
Very often I would return to network range and find the desktop client telling me it is unable to connect and I need to press connect in order to actually connect. Other messengers that I have would "know" that I am already online and will auto-reconnect. It would be nice if Ryver could do the same, otherwise one would stay offline for long periods although connected to the Internet...
Whenever I try to move (drag and drop) a file to a reply in a Task, I get an error (see picture). Uploading works fine though.
Our Mac users hate the desktop app's incessant bouncing when a notification is received. Please include preference settings for controlling how notifications expressed in the Desktop app:
- Bouncing as an option, which can be disabled
- Badge icon as an option, which can be disabled
- Option for generic badge icon instead of displaying number of notifications
The work being done to integrating Notifications into OS X's Notification Center is greatly anticipated.
We get more and more requests to have tasks and posts visible while in the chat window. Maybe the sidebar can accommodate these. On the desktop version there is plenty of real estate...
When the Ryver desktop client window is not in focus, I have to click the text box TWICE to be able to type text. This is unusual and frustrating because I am used to clicking once anywhere else in the window to immediately give the Ryver window focus and do the action I clicked on. The text mouse cursor shows when I hover over the text box when the window is not in focus, BUT clicking there does not bring the blinking text input, which means you can't type until you click the text box again. This is a bug and needs to be fixed.
Customer support service by UserEcho