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For my users, we've been having significant iissues with the mobile notifications in the Ryver app. We will be away from our desk for the weekend but still not get mobile alerts. I've heard from Android devices but I'm not sure about iOS because we don't have many.
Also, I have noticed that you have to actually have the app open and running in the background for it to work if it will send notifications at all.
I have in app and regular notifications enabled, but is there ssomething I'm doing wrong? Thank you.
Using tablet version the screen orientation is always in landscape. Can you please have an option to make it portrait as oppose to having landscape as it is really hard for our group to read tons of messages. Yeah landscape is ok but only when watch videos but not for reading which we normally use everyday and I think lot of users also do. Thanks
In the mobile client (android), whenever I hit the back button Ryver closes. It should stay open in the background, or at least give you the option to close it or not using a dialog box. This is very counter intuitive, since most apps do not behave this way. Users of mobile apps are used to use the back button as a "previous screen" button, not as a "close inmediately" button.
Prior to the last update, when i got a notification from Ryver on my phone, i could click it and it would open the conversation window to that user. Now it doesn't. It opens Ryver and the conversation window to the last person i had open.
Uploading multiple photo's or attachments from an android device seems like a difficult task on Android. There isn't a way to select more than one attachment in-one-go to save time and effort.
It would be very nice and appreciated if from the upload interface one could flag what they intend to share and it would take care of uploading the content by itself. Currently it is a one by one attachment ordeal. It makes it a very time consuming effort.
Share-ing a photo/attachment from another Android app (such as Skype) to the Ryver app also seems to trigger a login event (for each attachment) which further delays the entire process. Not sure if this is a bug.
It would be greate if Ryver will try to use the notification process like FB Messenger or Viber which when you receive the notification and open the App, it is already connected even in slow connections. Currently if I receive a notification and open the app, it takes a while for the message to appear on my app because it is still connecting
Customer support service by UserEcho