It would be nice to have the ability to add tags to teammates, for example I could add a tag for all guests when working with consultants and then when you need to ask any of them a question I can notify those specific users by typing @guest-tag. When teams get a bit larger it gets a bit inconvenient to @mention all the concerned teammates.
I was thinking that this should be on a team basis but maybe it could be done on the user profile so that it could be used in multiple teams as a tag likely is connected to who you are. Although your role could be different in different teams so that could pose a problem (maybe both features would be better?).
Customer support service by UserEcho