Quick calls with team members is a must-have feature and the Current Google Hangout integration is clunky. It also cannot support calls of more than 10 people (because it defaults to a video call). I think there are several options that could greatly improve this experience.
- Update the Google Hangout Button so it creates the Hangout and then posts this hangout url into the team chat or direct message. This will allow one person to create the call and the rest of the members will see that call in the Chat area and can click to join.
- Update the Google Hangout Link to Open in the Google Hangouts Desktop App if Present. We use Google Hangouts and have it open on our computer but the Ryver Link that is created opens a url in the browser. When clicked, we have the Hangouts App Open but we're forced to hang out in the browser. Very frustrating.
- OR - Create your own voice application in Ryver (like your competitor just released in Beta) that will allow teams to call each other directly!
- OR - Create a strong integration with another VOIP partner or Skype. For example linking skype usernames to Ryver users and one click access to call them or a group.
The reality is that it's tough to completely ditch our previous communication tools when we don't have a simple one-click method to talk with each other.
Customer support service by UserEcho