Welcome to the Ryver Product Ideas forum!
We pride ourselves on constantly improving Ryver based on customer feedback. Here, you can view and vote on the current list of feature ideas, or add your own idea if you don't see it.
For immediate support...
Go to https://support.ryver.com and click the Chat tab in the lower left. You can also request help from inside the Ryver application via the Send Feedback link in the top drop-down menu in the nav bar.
As an admin, I'd like to be able to view all direct messages.
This request is closely related to the request "Allow Admin to see and manage ALL teams, not just the ones they are on" http://feedback.ryver.com/topics/14-allow-admin-to-see-and-manage-all-teams-not-just-the-ones-they-are-on/
I would like to suggest moving the search bar, refresh icon, multi-select icon, and the online users toggle icon. It would seem to me better to have them in a convnetional place like many search bars are in the top right corner. It removes the trapped space around the "Chat" "Posts" bar, and it frees up some real estate for the actual chats themselves.
This may be a Windows-only issue, but currently the desktop pop-up notifications for Ryver use the same blue circle with an 'i' in the middle symbol as general Windows notifications.
This means that it's sometimes hard to tell out of the corner of one's eye if something is a Ryver pop-up or some kind of dull system notification. It would be great if it could be changed to a custom Ryver-only icon that's distinct enough from the Windows one to be easily distinguished.
Customer support service by UserEcho