Welcome to the Ryver Product Ideas forum!
We pride ourselves on constantly improving Ryver based on customer feedback. Here, you can view and vote on the current list of feature ideas, or add your own idea if you don't see it.
For immediate support...
Go to https://support.ryver.com and click the Chat tab in the lower left. You can also request help from inside the Ryver application via the Send Feedback link in the top drop-down menu in the nav bar.
Messages display with the most recent at the bottom near the chat entry field, however Posts and Files display with the most recent items at the top. This inconsistency in display order is disconcerting to some users. Allow users to choose the order in which their messages and content display.
It would be great if the actual page title (mainly in desktop) could have the active forum name or private team name or direct message user name in it. This would accomplish 2 things for us: First, the conversation could be found easier in the system tray and secondly, since we use TimeCamp, our billing app, it can track the active application and read that page title to determine what client should be billed for the time spent in that active chat session.
So if the account we use is called "xyz", our current page title is always "xyz" (in the desktop app) or "Ryver: xyz" (in web app). And if we were to click on the Open Forums named "Client X", the title doesn't change. If you could append the forum name so that it shows as "xyz - Client X" (desktop) and "Ryver: xyz - Client X" that would be awesome.
The /giphy command is cool and I can see how people would like it. I have to moderate several forums full of high school students though, and they'll spam the chat with /giphy's to the point that it's unusable. Being able to delete chats would be helpful for this as well.
As in Slack there is just one conversation group, namely Channel. Ryver has 'Open Forum' and 'Private Team'. Which does incline you for a team to start a 'private team'. But then again, it is better to have as much open communication as possible.
But anyway, why not integrate OpenForum and PrivateTeam into one group. As the only difference is whether the group is open or closed. It could be called 'Forum' for example.
When I type @person there is normally formatting that places it in a grey block. But if I type for example (@person) this fails (any time there is a charachter infront of @) but there seems to be a notification sent anyway.
When I receive a message on the Windows client and immediately click on Ryver on the taskbar there is a delay (several seconds) before the window actually opens.
I started noticing this recently, I don't think it always happens could be something like only the first message or only some kinds of notifications.
If anyone else has experienced the same problem feel free to add a comment to make sure this is not something only affecting me.
I'm currently using Windows 7 and desktop client Ryver 1.1.6 (Complete Cats).
Hi I lead a team of 170 individuals. It is a real pain to invite team members first and then change their status as admins/owners later, especially since I have to invite a lot of people (nearly 30) as admins at once. And PLEASE ADD AN OWNER LEVEL.
Once new members get an email from DEMO (this is just an example)
Please join me -> Join DEMO
I have made you a member of this Ryver account -> I have made you a member of DEMO
Click here to join me -> Click to join
Account Name: DEMO -> demo.ryver.com
All the rest is ok. Otherwise it's a little confusing :)
Customer support service by UserEcho