Welcome to the Ryver Product Ideas forum!
We pride ourselves on constantly improving Ryver based on customer feedback. Here, you can view and vote on the current list of feature ideas, or add your own idea if you don't see it.
For immediate support...
Go to https://support.ryver.com and click the Chat tab in the lower left. You can also request help from inside the Ryver application via the Send Feedback link in the top drop-down menu in the nav bar.
Currently in order to Add a new Post you first have to navigate to the Posts page. From there you have the option to 'Add Post'. Because the default when entering a Forum is to see the Chat Messages (this is good - don't change that) you have to go through those steps every time to make a new Post.
Forcing me to go to the Posts page first is an annoyance for those who use both Posts and Chat Messages to have to flip back and forth. It also hinders the progress of new users in Ryver because it isn't readily apparent how to make one of these Posts.
Adding an 'Add Post' option right from the Chat Messages page would correct this annoyance.
Better visual cues for the forum/team you are chatting in, or visual cues showing if a discussion is private
When you have a large list of discussions on the left, the one you are engaging with should be highlighted more clearly.
Also, it would be nice if there were a visual cue, such as a different background color, to indicate when you are in a private discussion. (Perhaps forum/team creators can even set the background to something unique?).
It would make it more obvious straightaway where you are chatting.
Ryver could instantly support a wide range of existing Slack integrations if it replicated the "channel" field a la the Slack API: https://api.slack.com/incoming-webhooks#customizations_for_custom_integrations (scroll down a few lines to the "Channel override" section).
In short, if "channel" is specified in the JSON for an incoming message, the room specified in the webhook URL would be overridden and the message would be directed to the appropriate room.
There are many existing Slack integrations that direct messages in this way, so by adding this field to the Ryver API, Ryver could instantly support all of these Slack integrations with no special setup required from users.
I am making temp comments on posts to get them to appear the nav bar during the workday. I am looking for micro-term existence for them, and they are being x'ed out quickly. Sometimes, there can be 3 or 4 going at a time, and sometimes its on a post that is days old, and the notifications can pile up on one and bury the others. Both of the latter reasons makes them hard to locate in post stream and notifications. Not a problem that happens a lot at all, but productivity is the trademark of our Ryver experience. Being able to quickly switch between a custom set of posts per user would just add to the productivity, "pin to navbar" in the post's ellipsis would be an answer.
RYVER has a very powerful search function so search is a well-used tool. One minor enhancement that can save time is to automatically highlight text entered in the SEARCH BOX after clicking enter. This way, anyone searching for anything will just type a new term and press enter to search instead of deleting/clearing the field before typing in a new term.
Right now when you upload images on Ryver windows app, you will get an "image broken" when you press reply/enter prematurely. Is there a way to continue loading the image first even after pressing reply before executing the reply/enter? This way, uploader won't have to wait for the upload to complete before replying.
Huge time saver if ever.
Search in Manage Users not capable of looking at all permutation of searched user name. Right now, you need to know who you're looking for. If you're not specific enough, search comes out with NOT FOUND. I believe this enhancement will be very helpful to administrators who regularly deactivate users from the organization.
After clicking reply on a POST, would it be possible to automatically move cursor to the comment box? Right now, if you want add subsequent comments, you will have to use the mouse and place it inside the comments box.
Saves time if this will be the cursor placement default.
Clicking on an image in Ryver through a mobile browser (IOS device) triggers the keyboard to pop out. Can be annoying when all you want to do is to do is zoom in on the image. Not sure if it's by design, but maybe we can revisit the default on this?
Customer support service by UserEcho