Welcome to the Ryver Product Ideas forum! We pride ourselves on constantly improving Ryver based on customer feedback. Here, you can view and vote on the current list of feature ideas, or add your own idea if you don't see it.
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When replying a conversation, or thread, is created. It would be great to be able to access them, the thread outside the forum, so one can follow each of them in different positions within the UI, in different panes or sections.
I get lots of notifications, but it's not easy to see which project, person or forum actually had the comment made in. I have a list of notifications shown, but no easy way of telling in which "folder" it occurred unless I actually go to notification and click on that notification. It seems like it would be very easy to just bold the corresponding Project, person or forum that had the comment made in it. Also, you could "star" the Chat or Posts tab and figure out some way of indicating which Post had the update.
UserEcho has Slack integration. I tried to use it to integrate with Ryver. Apparently the message syntax sent by UserEcho slack integration is not supported by Ryver. I have created slack webhook in Ryver and feed it to UserEcho and it did not work.
This is strange for me as you are also using UserEcho as customer support portal. Please revert with your comments
Posts are a bit of an overkill; all I want is to be able to select a message that is interesting or useful, and then have a view of all the messages that were interesting or useful so a) that either they can easily be referenced or b) someone can catch up easily.
Perhaps giving the ability to upvote messages and then show a view of a forum where you can see all the messages that were highlighted this way, either in chronological order or by number of upvotes would be useful for others to catch up on what has been going on in the forum.
(Windows) When switching tabs, either manually or through Ctrl+K, the message entry field does not automatically receive focus. Especially for Ctrl+K, where I am trying to avoid the use of the mouse, I would expect that I can just go ahead and type a message once I switch to the new chat, but now I am forced to move my mouse and click on the text entry field. (Or I can press Tab a couple of times until I see the caret in there :-)
How about a general feature where, if you @ mention someone that is not in the current private team, Ryver will prompt you, saying that the person is not in your private group and offering to add that person?
So, instead of the @mention bringing up only people that are in your current private team and "No users found" for anything else, have it come up with a balloon notification over the user, saying they are not in the group and with a button that would let you add them.
Customer support service by UserEcho