Welcome to the Ryver Product Ideas forum!
We pride ourselves on constantly improving Ryver based on customer feedback. Here, you can view and vote on the current list of feature ideas, or add your own idea if you don't see it.
For immediate support...
Go to https://support.ryver.com and click the Chat tab in the lower left. You can also request help from inside the Ryver application via the Send Feedback link in the top drop-down menu in the nav bar.
I keep the Ryver application always running. I periodically have to shut it down and reopen it as it consumes more and more memory. The memory issue is a big one as most people using this are in productivity and already use programs that require copious amounts of memory. The last time I shut Ryver down it was at 1.3GB or 1.5GB of memory cant remember which (but at that point it doesn't really matter its too much). Please address the memory issue.
Given a message in a team
When I reply to it using the "Reply" button
And in that text there is a URL
Then URL/media preview should not trigger, because it just clutters the view showing contents not from my message
My idea would be to not parse URLs in text lines beginning with `>`
"Manage Forum"/"Profile" opens an empty page in Android app that causes it to stop working. Requires restart.
Opening the "Manage Forum" dialog, then "Profile" or "Edit" or "Tags, nothing is displayed, and going back does not work. There seems to be no way to recover this except to restart the app.
"Guests" and "Tasks" display something when opened, and can be navigated away from correctly.
I use Android 6.0.1 on a Nexus 5.
Please add the ability to select multiple chat messages to copy/paste the quote block ">"s for copy/pasting to other forums or 1 to 1 chats.
Not sure what the intended effect here was (or wasn't), but if you click on a users name in chat/userlist the profile window pops up. Clicking on their profile photo in this popup, the profile popup moves to the top left of the Ryver main app window, away from your mouse/wherever it originally popped up.
Many other chat applications have the ability to either hotkey, or click on a users name in chat to automatically insert @bob.dylan (or whomever) into the message box, then changing focus to the text box. Useful for fast replies to a user.
I noticed when attempting to view an external image link, Ryver requests filesystem permissions to my device, which is totally unnecessary. My expectations of this behavior should be that it either opens a preview window, or opens default link handler (in this case the system browser).
Preview button moves away from mouse to disable preview. Small OCD here, but somewhat annoying if formatting a large message and previewing often.
Would like to be able to configure a hotkey to start a new direct message and jump to the available people to search with a cleared search field.
i.e Mac Example - Command + N (or whatever you configure in hotkeys) - Jumps to the Direct Messages Search of Active Users with cursor in the Find Users field so I can type the persons name, then hit enter to go to the Direct Message chat with that team member.
We are having a situation where users are becoming notification deaf. That is due to the massive amount of notifications that hit based on certain situations. Having channels for different categories only goes so far since leadership also has to be in each of these channels.
For my team we have channels based for each market we serve. Leadership is in each of these channels along with the agents for that service area. I have to send blasts using @team to each of these areas multiple times daily for the field teams to see. The result is that my leadership teams become deaf/numb at the amount of notifications they also get. Not enough clarity in what the ding is for.
The fix that works with user messaging services I also admin is user roles. That way in a channel if I tag @rolename1 only users with that role get the notification while all members that also need access to that channel still have access.
Discord does that type of control really well. You can have 20k users in a single channel and still better direct pings to user chunks based on role.
I could not find any obvious way to cancel from replying to a chat. That is, if I've pressed the reply button, then thought better of it and decided I don't want to reply. I'm then stuck with the open reply box with no (apparent) way of cancelling out of it. Have I just missed something?
Customer support service by UserEcho